General Terms
These terms and conditions govern your use of Zingobingo Casino and all associated services. By registering an account, making deposits, or participating in any games, you agree to comply with these terms in their entirety. Zingobingo reserves the right to modify these terms at any time, with changes becoming effective immediately upon posting. Continued use of the site following updates constitutes acceptance of revised terms.
Account Registration and Eligibility
Players must be at least 18 years old or meet the minimum legal gambling age in their jurisdiction, whichever is higher. Registration requires accurate personal information including full legal name, date of birth, address, and contact details. Providing false information may result in account closure and forfeiture of balances.
Only one account per person, household, IP address, and device is permitted. Creating multiple accounts constitutes a serious breach and leads to closure of all accounts with confiscation of funds. Players residing in restricted territories cannot register or play.
Account holders remain responsible for maintaining password confidentiality and all activity occurring under their credentials. Report unauthorized access immediately to minimize liability for fraudulent transactions.
Deposits and Withdrawals
Deposits must originate from payment methods registered in the account holder’s name. Third-party deposits are prohibited and will be refunded minus processing fees. Minimum deposit amounts vary by payment method, typically starting at €10.
Withdrawal requests undergo security verification ensuring funds are returned to the original deposit source when possible. First withdrawals require account verification through document submission. Processing times vary by method, with e-wallets completing fastest and bank transfers taking several business days.
Zingobingo reserves the right to request additional verification documents at any time, particularly for large withdrawals or unusual account activity. Failure to provide requested documents may delay or prevent withdrawal processing.
Bonuses and Promotions
All bonuses carry specific terms including wagering requirements, maximum bet limits, game restrictions, and expiration periods. Bonus funds typically require wagering 35 times the bonus amount before conversion to withdrawable cash. Different games contribute varying percentages toward meeting requirements, with slots usually contributing 100% while table games contribute less.
Maximum bet limits apply while bonuses are active, typically capped at €5 per spin or hand. Exceeding maximum bets may void bonuses and associated winnings. Bonuses expire if wagering isn’t completed within the specified timeframe, usually 30 days from activation.
Only one bonus can be active per account at a time. Attempting to abuse bonuses through irregular play patterns, exploiting technical issues, or creating multiple accounts results in bonus cancellation and potential account closure.
Gameplay Rules
All games operate using certified random number generators ensuring fair and unpredictable outcomes. Game rules, paytables, and return-to-player percentages are accessible within each game’s information section. Technical malfunctions void all pays and plays.
Zingobingo reserves the right to void bets placed on games experiencing technical errors or resulting from software malfunctions. In such cases, stakes are returned but winnings are not paid. The casino’s decision on all gameplay disputes is final.
Players may not use automated systems, bots, or software exploiting technical vulnerabilities. Detection of such activity leads to immediate account suspension and forfeiture of balances.
Responsible Gaming
Zingobingo promotes responsible gambling through various tools including deposit limits, self-exclusion options, and reality checks. Players can set daily, weekly, or monthly deposit limits preventing excessive spending. Self-exclusion periods range from temporary cooling-off to permanent account closure.
The casino cooperates with organizations like GamCare and Gamblers Anonymous, providing resources for players struggling with gambling problems. Contact support immediately if you need assistance activating responsible gaming tools or accessing external help resources.
Players acknowledge gambling involves risk of loss and should only wager amounts they can afford to lose. Never chase losses or gamble to solve financial problems.
Privacy and Data Protection
Personal information collected during registration and gameplay is stored securely and used solely for account management, payment processing, and service improvement. Zingobingo does not sell or share personal data with third parties except as required by law or necessary for payment processing.
All data transmissions use SSL encryption protecting information from unauthorized access. Players may request data deletion or account closure by contacting support, though certain records must be retained for regulatory compliance.
Prohibited Activities
The following activities are strictly forbidden and result in immediate account closure with fund confiscation:
- Creating multiple accounts
- Money laundering or fraudulent financial activity
- Using stolen payment credentials
- Colluding with other players
- Exploiting software bugs or technical errors
- Charging back legitimate deposits
- Abusive behavior toward staff or other players
- Providing false verification documents
Intellectual Property
All content including logos, graphics, text, and software remains the intellectual property of Zingobingo Casino and its licensors. Players may not reproduce, distribute, or create derivative works without explicit written permission.
Limitation of Liability
Zingobingo operates the platform “as is” without warranties of uninterrupted service or error-free operation. The casino is not liable for losses resulting from technical failures, internet connection issues, or third-party service disruptions.
Maximum liability for any claim is limited to the amount deposited by the player in the preceding three months. Zingobingo is not liable for indirect, consequential, or punitive damages.
Dispute Resolution
Players must first contact customer support to resolve disputes. If unsatisfactory resolution occurs, players may escalate complaints to the licensing authority overseeing Zingobingo Casino operations. The casino’s governing law and jurisdiction are specified in the licensing agreement.
Acceptance of Terms
Using Zingobingo Casino confirms you have read, understood, and agreed to these terms and conditions. If you disagree with any provision, discontinue use immediately and close your account by contacting support.
For questions regarding these terms, contact support at [email protected] or through live chat. These terms were last updated in 2025 and remain in effect until further notice.